FAQs

Frequently Asked Questions


Burwashmedsonline is authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online through our website www.burwashmedsonline.co.uk

You do not need an existing prescription to use our service. We offer a free consultation process which is reviewed by one of our prescribers who will issue a private prescription (for all eligible patients).

Your medical data and order history is completely confidential and will only be viewable by our pharmacy staff and prescribers.

We accept all major credit cards including American Express, Visa and Mastercard.

When placing an order you will be given the option to enter your GP Details. Although it is recommended to keep your doctor informed of the medication you are taking, this is completely optional and we will never inform your GP without your consent.

We deliver selected prescriptions medicines to the following countries:

No, we do not offer delivery to the USA.

You can send us your complaints through the website contact us form.
01273 204 905

Have a question? call us now

hello@burwashmedsdirect.co.uk

Need support? Drop us an email

Mon – Fri 09:00 – 18:00

Saturday 09:00 – 13:00

Sunday Closed